Posted Friday, October 04, 2019
We are proud to release Kitchener-Wilmot Hydro Inc.’s (Kitchener-Wilmot Hydro) 2018 Scorecard. The Scorecard measures our performance year over year, in performance categories that are important to our customers. These categories include service quality, customer satisfaction, safety, reliability, financial management, and more.In 2018, we are proud to once again have met or exceeded industry targets for almost all Scorecard categories. Of note, in 2018, Kitchener-Wilmot...
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Posted Thursday, August 08, 2019
We want to hear from you!Starting August 12, 2019, UtilityPULSE, a Canadian company specializing in polls and surveys for the electricity sector, will be conducting a Customer Satisfaction Survey on our behalf, reaching out to our residential and small business customers by telephone to measure your feedback about our services so we can be sure we’re meeting and exceeding your needs and expectations.The survey will take approximately 10 minutes to complete, and your input...
Posted Friday, April 12, 2019
April is Dig Safe Month.Did you know there are as many electrical hazards underground as there are above? That is why it is so important for homeowners and contractors to call or click Ontario One Call before you dig at 1-800-400-2255 or www.OntarioOneCall.caBy law, every Ontario contractor must contact Ontario One Call before they dig. No matter how small or shallow the digging is, it is the law to get a free underground locate before shovels are put into the ground. Homeowners...
Posted Wednesday, December 12, 2018
The holiday season can mean big lights, big trees, big gatherings, big fun. Here are five tips you can use to add big holiday joy while keeping energy use small.If you haven’t already, switch to holiday decorations that use LED lights. LED lights are up to 90 per cent more efficient than incandescent lights.Put electronic decorations on a timer that is set so they turn on during off-peak hours, and turn off before you go to bed.Turn off room lights and enjoy the glow of...
Posted Thursday, November 22, 2018
You may have heard that Kitchener-Wilmot Hydro was recently awarded three prestigious safety awards. We sat down with George Minow, Kitchener-Wilmot Hydro’s Manager of Health, Safety, and Wellness, to chat about what it takes to achieve more than one million hours with no lost time injuries and be pronounced one of Canada’s Safest Employers.Congratulations on winning these awards! What do you credit the wins too?Congratulations to us all! We’re doing a lot of...
