Street Lights

With more than 23,000 street lights to maintain, we appreciate your help to identify street lights that are not working properly. To report a street light issue, please send us an email to CustomerService@KWHydro.ca and include the following information:

  • Your name

  • Phone number

  • Location of the street light issue

  • Nearest cross street to the address

  • City or Township

  • Nature of the problem - e.g. the number of lights out, fixture is broken or hanging, lights are flickering, lights are on during the day etc.