Contact(s)

Billing Inquiries
301 Victoria Street S.
View our location
P: 519-743-3600
F: 519-745-3631
Email Customer Service


Credit Card

Kitchener-Wilmot Hydro has partnered with Paymentus to allow you to pay your electricity bill online with Visa or MasterCard. Paymentus is a secure, third party, automated payment system.

This service allows you to make a payment from your home, online 24 hours a day, seven days a week.

How to make a payment

Visit the Kitchener-Wilmot Hydro Paymentus site or contact them by phone 1-877-481-4886. Have the following information ready:

  • Your account number
  • Your account balance
  • Your credit card

 

Please note that a Paymentus service fee of 1.75% will be charged to your credit card.