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General Service <50 kW Electricity Rates

Your electricity bill is made up of delivery charges, distribution charges, regulatory charges and electricity charges. Below are our current electricity rates for small business customers.

Electricity Charges

The electricity charge on your bill is calculated using time-of-use rates which are determined by the Ontario Energy Board. The most recent time-of-use rates are listed in the table below.

Time-of-Use Periods - Winter





Weekdays 7 pm to 7 am

Weekends & Holidays - all Day



Weekdays 11 am to 5 pm 



Weekdays 7 am to 11 am and 5 pm to 7 pm


If your business is not on time-of-use pricing, the tiered Regulated Price Plan pricing is listed below.

  • First 750 kWh/month: 7.7ȼ/kWh
  • Remaining kWh/month: 9.0ȼ/kWh

Delivery Charges

These charges are set by Kitchener-Wilmot Hydro and are approved by the Ontario Energy Board to cover the cost of maintaining the highly efficient electricity distribution system in Kitchener and Wilmot Township, including 24/7 emergency services, infrastructure such as poles, wires, meters, transformers, substations, and our local customer service centre. Kitchener-Wilmot Hydro has one of the lowest delivery charges in the province.

Delivery Charges



Transmission Network Charge



Transmission Connection Charge



Smart Metering Entity Charge



Distribution Charge 



Monthly Customer Charge



Regulatory Charges

Regulatory Charges



Standard Supply Administration Fee



Wholesale Market Charge



Debt Retirement Charge

This charge pays down the debt of the former Ontario Hydro Corporation.

Charge Cost per

Debt Retirement Charge

$0.0070 kWh

Loss Adjustment

Some electricity is lost along the lines on its way to your business. Some electricity charges and transmission charges may be subject to loss adjustment factors. These are known as "line losses." 

Electricity Retailers

Customers who have a contract with a retailer will be billed the electricity rates established in the terms and conditions of the contract they have signed, which may be different than the time-of-use rates set by the province. Learn more about your rights when it comes to electricity contracts.

*Specific Service Charges

Outside of electricity consumption charges, customers may be subject to other service charges, as follows:

Customer Administration

Service Charge
Returned cheque (plus bank charges) $15.00
Account set up charge/change of occupancy charge (plus credit agency costs if applicable) $20.00
Meter dispute charge, plus Measurement Canada fees (if meter found correct) $30.00

Non-Payment of Account

Service Charge
Late payment - per month 1.50%
Late payment - per year 19.56%
Collection of account charge - no disconnection $30.00
Disconnect/reconnect at meter - during regular business hours $65.00
Disconnect/reconnect at meter - after regular business hours $185.00
Disconnect/reconnect at pole - during regular business hours $95.00


Service Charge
Meter removal without authorization $60.00
Service call - after regular business hours $105.00


*Charges effective January 1, 2017