News

Posted Wednesday, August 25, 2021

Kitchener-Wilmot Hydro Inc. wants your feedback.
Starting this week, UtilityPULSE, a Canadian company specializing in polls and surveys for the electricity sector, will be calling Kitchener-Wilmot Hydro Inc.’s (Kitchener-Wilmot Hydro) residential and small business customers by telephone to get their feedback about Kitchener-Wilmot Hydro’s services and to ensure the utility is meeting and exceeding customer needs and expectations.
The survey will take approximately...

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Posted Monday, May 17, 2021

WATERLOO REGION, ON (May 17, 2021) – Energy+ Inc., Kitchener-Wilmot Hydro Inc., and Waterloo North Hydro Inc. have joined forces to urge everyone working or playing outdoors to remain vigilant and exercise caution near powerlines. Outdoor DIY projects such as landscaping, building a new deck or taking down seasonal lights can be activities to tackle during the COVID-19 lockdown, but they can also be potentially dangerous.
No matter how momentary, one distraction near...

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Posted Wednesday, December 23, 2020

Starting December 29, 2020, Kitchener-Wilmot Hydro Inc. (Kitchener-Wilmot Hydro) will close its office to the public until further notice in response to the province wide shutdown. This closure is in addition to our previously-scheduled holiday closures, which are listed below.
The closure will help Kitchener-Wilmot Hydro keep its workers and the community safe so that we can continue to deliver safe, reliable electricity. Powerline crews and technicians continue to respond...

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Posted Thursday, August 13, 2020

The COVID-19 pandemic has been a challenging time for area small businesses, and Kitchener-Wilmot Hydro Inc. and Waterloo North Hydro want to help. The two electrical utilities are offering support to local business owners through a program that can help increase their energy savings by improving their refrigeration equipment. The Refrigeration Efficiency Program (REP) offers small business owners with commercial grade refrigeration equipment a free assessment of their system...
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Posted Wednesday, April 29, 2020

In alignment with regional municipalities and the provincial government’s decision to delay the re-opening of schools, Kitchener-Wilmot Hydro Inc. (Kitchener-Wilmot Hydro) will extend the closure of its office to the public until further notice.
Extending the closure will help Kitchener-Wilmot Hydro keep its workers and the community safe so that we can continue to deliver safe, reliable electricity. Powerline crews and technicians continue to respond to our customers’...

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