Contact Us

For general inquiries, please contact 519-745-4771. Our general office hours are Monday to Friday from 8:30 a.m. - 4:30 p.m. In-person customer service hours are 8:30 a.m. - 4:00 p.m. Appointments are required to visit our office.

We offer many convenient, online tools for you to choose from. Learn more about our 24/7, self-serve account, payment, and power outage information options.

To reach us by fax, please dial 519-745 3631.

To send a large file to one of our employees, please use our 2Big4Email file transfer service.

You can also view our office location and additional contact information.

Holiday Hours

Please note our 2020 holiday hours: