Starting December 29, 2020, our office will be closed to the public until further notice

Powerline crews and technicians continue to respond to our customers’ electricity needs and any power outages, and office staff continue to support customers online and on the telephone.

Please read our media release for more information.

Contact Us

For general inquiries, please contact 519-745-4771. Our general office hours are Monday to Friday from 8:30 a.m. - 4:30 p.m.

We offer many convenient, online tools for you to choose from. Learn more about our 24/7, self-serve account, payment, and power outage information options.

To reach us by fax, please dial 519-745 3631.

To send a large file to one of our employees, please use our 2Big4Email file transfer service.

You can also view our office location and additional contact information.

Holiday Hours

Please note our 2021 holiday hours: