Outside image of Kitchener-Wilmot Hydro Office


Contact Us

See our holiday hours

For general inquiries, please contact 519-745-4771.

Our general office hours are Monday to Friday from 8:30 a.m. - 4:00 p.m.

We offer many convenient, online tools for you to choose from. Learn more about our 24/7, self-serve account, payment, and power outage information options.

To reach us by fax, please dial 519-745 3631.

To send a large file to one of our employees, please use our 2Big4Email file transfer service.

You can also view our office location and additional contact information.

Holiday Hours

Please note our 2022 holiday hours: 

Holiday  Date  Details 
New Year's Day Monday, January 3 Office Closed
Family Day  Monday, February 21 Office closed 
Good Friday  Friday, April 15 Office closed 
Victoria Day  Monday, May 23 Office closed 
Canada Day  Friday, July 1 Office closed 
Civic Holiday  Monday, August 1 Office closed 
Labour Day Monday, September 5 Office closed 
Thanksgiving  Monday, October 10 Office closed 
Christmas Eve Observed Friday, December 23

Office closed at noon 

Christmas Day Observed  Monday, December 26 Office closed 
Boxing Day Observed Tuesday, December 27 Office closed 
New Year's Eve  Friday, December 30

Office closed at noon