Contact Us

For general inquiries, please contact 519-745-4771.

Our general office hours are Monday to Friday from 8:30 a.m. - 4:00 p.m.

We offer many convenient, online tools for you to choose from. Learn more about our 24/7, self-serve account, payment, and power outage information options.

To reach us by fax, please dial 519-745 3631.

To send a large file to one of our employees, please use our 2Big4Email file transfer service.

You can also view our office location and additional contact information.

Holiday Hours

Please note our 2022 holiday hours:

Holiday	Date	Details
New Year's Day	Monday, January 3	Office Closed
Family Day	Monday, February 21	Office closed
Good Friday	Friday, April 15	Office closed
Victoria Day	Monday, May 23	Office closed
Canada Day	Friday, July 1	Office closed
Civic Holiday	Monday, August 1	Office closed
Labour Day	Monday, September 5	Office closed
Thanksgiving	Monday, October 10	Office closed
Christmas Eve Observed	Friday, December 23	Office closed at noon
Christmas Day Observed	Monday, December 26	Office closed
Boxing Day Observed	Tuesday, December 27	Office closed
New Year's Eve	Friday, December 30	Office closed at noon