Kitchener-Wilmot Hydro Office


Our office will be closed to the public until further notice starting April 5, 2021.

Powerline crews and technicians continue to respond to our customers’ electricity needs and any power outages, and office staff continue to support customers online and on the telephone.

Location and Directions

Our office is located at the corner of Victoria Street South and Patricia Avenue. We are open for online and telephone enquiries Monday to Friday from 8:30 a.m. - 4:30 p.m.

301 Victoria Street South
Kitchener, ON
N2G 4L2


We offer many convenient, online tools for you to choose from. Learn more about our 24/7, self-serve accountpayment, and power outage information options.