Kitchener-Wilmot Hydro Office


Location and Directions

Appointments are required to visit our office. Our office is located at the corner of Victoria Street South and Patricia Avenue. In-person customer service hours are Monday to Friday from 8:30 a.m. - 4:00 p.m.

301 Victoria Street South
Kitchener, ON
N2G 4L2


We offer many convenient, online tools for you to choose from. Learn more about our 24/7, self-serve accountpayment, and power outage information options.