Billing Inquiries
301 Victoria Street S.
View our location
P: 519-743-3600
F: 519-745-3631
Email Customer Service

Residential Customers 

Kitchener-Wilmot Hydro provides a safe, reliable supply of electricity to more than 96,000 homes and businesses across Kitchener and Wilmot Township. 

This section of our website will give you information on how to:

If you are not able to find what you are looking for, please contact our Customer Service Department at 519-743-3600.