Contact(s)

Kitchener-Wilmot Hydro Inc.
301 Victoria St. S.
Kitchener, Ontario
N2G 4L2
P: (519) 745-4771
Email Us


Low-Income Energy Assistance Program

Kitchener-Wilmot Hydro contributes a percentage of our annual revenue to the Ontario Energy Board's Low-Income Energy Assistance Program (LEAP).

You may apply for LEAP funding through the Region of Waterloo Social Services, which assists households that may have difficulty paying their electricity bills.

Low-income customers can get up to $600 in emergency assistance for your electricity bills depending on the heating source for your home. The assistance is only available for emergency situations and is not meant to provide you with ongoing help to pay your bills.

How to apply

If you are interested in applying for this service, please contact the Region of Waterloo directly through their application line at 519-883-2100.

Additional Benefits

Eligibility

In addition, LEAP offers special rules to qualified consumers which address:

  • Waiving and re funding security deposits
  • Equal billing plan options
  • A fair process if you are facing disconnection
  • Flexible arrears payment agreements

Once qualified as a LEAP participant, you may also be eligible for conservation programs which offer energy savings kits and/or equipment that can be installed to help improve energy efficiency, which can result in on-going savings for households.