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Contact(s)
Are you moving out of the Kitchener-Wilmot Hydro service territory? You will need to order a final reading to close your account with us.
To close your account with us, you will need to contact our Customer Service department. You can use our new online form service to close your account or you can contact Customer Service directly. To close your account you will need to provide:
Should you need a letter of reference from us to avoid a security deposit with your new utility, please download the following form and return it to our Customer Service department:
Should you have any questions, please contact our Customer Services department at 519-743-3600.