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Pre-Authorized Payment

Our pre-authorized payment plan allows you to have your electricity bill payment taken directly from the bank account of your choice.

This secure and trouble-free service removes the hassle of writing cheques, the worry of overdue payments and long line ups at your bank.

How does it work?

Payments are automatically withdrawn from your bank account on the payment due date shown on your electricity bill.

How do I sign up?

Complete and submit our pre-authorized payment form. Please note: We require a void cheque or bank deposit form to complete the transaction.

If you prefer to submit a hard copy form and void cheque or bank deposit form, please contact us.

Email: customercare@kwhydro.ca

Telephone: 519-743-3600 during regular office hours

In person:

301 Victoria Street South
Kitchener, Ontario
N2G 4L2