- Residential
- Commercial
- Energy Conservation
- Outages & Safety
- Our Company
Contact(s)
Residential Electricity Rates
Your electricity bill is made up of delivery charges, distribution charges, regulatory charges and electricity charges. Below are our current electricity rates for residential customers.
Electricity Charges
The electricity charge of your bill is calculated using time-of-use rates which are determined by the Ontario Energy Board. The most recent time-of-use rates are listed in the table below.
Winter Time-of-Use Schedule effective November 1 through April 30
|
Period |
Time |
Cost |
|---|---|---|
|
Off-peak |
Weekdays 7 pm to 7 am Weekends & Holidays - all Day |
6.5ȼkWh |
|
Mid-peak |
Weekdays 11 am to 5 pm |
9.4ȼ/kWh |
|
On-peak |
Weekdays 7 am to 11 am and 5 pm to 7 pm |
13.2ȼ/kWh
|
Summer Time-of-Use Schedule effective May 1 through October 31
|
Period |
Time |
Cost |
|---|---|---|
|
Off-peak |
Weekdays 7 pm to 7 am Weekends & Holidays - all Day |
6.5ȼkWh |
|
Mid-peak |
Weekdays 7 am to 11 am and 5 pm to 7 pm |
9.4ȼ/kWh |
|
On-peak |
Weekdays 11 am to 5 pm |
13.2ȼ/kWh |
Delivery Charges
These charges are set by Kitchener-Wilmot Hydro and are approved by the Ontario Energy Board to cover the cost of maintaining the highly efficient electricity distribution system in Kitchener and Wilmot Township, including 24/7 emergency services, infrastructure such as poles, wires, meters, transformers, and substations, and our local customer service centre. Kitchener-Wilmot Hydro has one of the lowest delivery charges in the province.
|
Delivery Charges |
Cost |
per |
|---|---|---|
|
Transmission Network Charge |
$0.0059 |
kWh |
|
Transmission Connection Charge |
$0.0016 |
kWh |
|
Smart Metering Entity Charge |
$0.5700 |
Month |
|
Distribution Charge |
$0.0042 |
kWh |
|
Monthly Customer Charge |
$19.60 |
Month |
Regulatory Charges
|
Regulatory Charges |
Cost |
per |
|---|---|---|
|
Standard Supply Administration Fee |
$0.2500 |
Month |
|
Wholesale Market Charge |
$0.0039 |
kWh |
Loss Adjustment
Some electricity is lost along the lines on its way to your home. Some electricity charges and transmission charges may be subject to loss adjustment factors. These are known as "line losses."
Electricity Retailers
Customers who have a contract with a retailer will be billed the electricity rates established in the terms and conditions of the contract they have signed, which may be different than the time-of-use rates set by the province. Learn more about your rights when it comes to electricity contracts.
*Specific Service Charges
Outside of electricity consumption charges, customers may be subject to other service charges, as follows:
Customer Administration
| Service | Charge |
| Returned cheque (plus bank charges) | $15.00 |
|
Account set up charge/change of occupancy charge (plus credit agency costs if applicable) |
$20.00 |
| Meter dispute charge, plus Measurement Canada fees (if meter found correct) | $30.00 |
Non-Payment of Account
| Service | Charge |
| Late payment - per month | 1.50% |
| Late payment - per year | 19.56% |
| Collection of account charge - no disconnection | $30.00 |
| Disconnect/reconnect at meter - during regular business hours | $65.00 |
| Disconnect/reconnect at meter - after regular business hours | $185.00 |
| Disconnect/reconnect at pole - during regular business hours | $95.00 |
Other
| Service | Charge |
| Meter removal without authorization | $60.00 |
| Service call - after regular business hours | $105.00 |
*Charges effective January 1, 2017
