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Residential Electricity Rates

Your electricity bill is made up of delivery charges, distribution charges, regulatory charges and electricity charges. Below are our current electricity rates for residential customers.

Electricity Charges

The electricity charge of your bill is calculated using time-of-use rates which are determined by the Ontario Energy Board. The most recent time-of-use rates are listed in the table below.

TOU rate chart

Period

Time

Cost

Off-peak

Weekdays 7 pm to 7 am

Weekends & Holidays - all Day

6.5ȼkWh

Mid-peak

Weekdays 7 am to 11 am and 5 pm to 7 pm

9.5ȼ/kWh

On-peak

Weekdays 11 am to 5 pm

13.2ȼ/kWh

Delivery Charges

These charges are set by Kitchener-Wilmot Hydro and are approved by the Ontario Energy Board to cover the cost of maintaining the highly efficient electricity distribution system in Kitchener and Wilmot Township, including 24/7 emergency services, infrastructure such as poles, wires, meters, transformers, and substations, and our local customer service centre. Kitchener-Wilmot Hydro has one of the lowest delivery charges in the province.

Delivery Charges

Cost

per 

Transmission Network Charge

$0.0064

kWh 

Transmission Connection Charge

$0.0016

kWh 

Smart Metering Entity Charge

$0.7900

Month 

Distribution Charge

$0.0084

kWh 

Monthly Customer Charge

$16.64

Month 

Regulatory Charges

Regulatory Charges

Cost

per

Standard Supply Administration Fee

$0.2500

Month 

Wholesale Market Charge

$0.0057

kWh 


Loss Adjustment

Some electricity is lost along the lines on its way to your home. Some electricity charges and transmission charges may be subject to loss adjustment factors. These are known as "line losses."

Electricity Retailers

Customers who have a contract with a retailer will be billed the electricity rates established in the terms and conditions of the contract they have signed, which may be different than the time-of-use rates set by the province. Learn more about your rights when it comes to electricity contracts. 

*Specific Service Charges

Outside of electricity consumption charges, customers may be subject to other service charges, as follows:

Customer Administration

Service Charge
Returned cheque (plus bank charges) $15.00

Account set up charge/change of occupancy charge

(plus credit agency costs if applicable)

$20.00
Meter dispute charge, plus Measurement Canada fees (if meter found correct) $30.00

Non-Payment of Account

Service Charge
Late payment - per month 1.50%
Late payment - per year 19.56%
Collection of account charge - no disconnection $30.00
Disconnect/reconnect at meter - during regular business hours $65.00
Disconnect/reconnect at meter - after regular business hours $185.00
Disconnect/reconnect at pole - during regular business hours $95.00

Other

Service Charge
Meter removal without authorization  $60.00
Service call - after regular business hours $105.00

*Charges effective January 1, 2017